Using Question Answers in Email/Document Templates
Table of Contents
Data Tags Overview
Task Information Tags



Familiarise yourself with creating and editing a document template on SwiftCase and automate the generation of key business documents.
The Create User automated event automatically creates a user. The User will be made when specific requirements you have set are met. Adding a Create User Automated Event Click the Automated Events tab on the Status to which you want to create the user in. Drag and drop the Create User automated event into the blank space on the right. Select…
Learn how to add Client Contacts (client staff) to your SwiftCase, so you can create tasks related to those Clients and keep them updated throughout the process with SwiftCase’s clear and automated communication channels! Adding Client Contacts Tips: You can add as many Client Staff to a Client as you want, by repeating the steps above
Never forget another meeting or task with SwiftCase reminders. Associate reminders with a task to make sure complex requirements are met.
Distinguish between the many question types on SwiftCase and fine tune the display of data provided to your team and clients.
Familiarise yourself with creating a skill on SwiftCase, a powerful way to filter and allocate users to a Task.