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Question Types
Distinguish between the many question types on SwiftCase and fine tune the display of data provided to your team and clients.
Update a Users Profile Information
Learn how to update a users profile information on SwiftCase and ensure that your team, clients and suppliers have key information at hand.

Sending an Email in SwiftCase
You can send and receive emails in SwiftCase. Follow the steps below to learn how. Note: Please bear in mind that you have to have configured an Email Address before being able to send and receive emails. To find out how to add an email to SwiftCase, view our guide . How to send an email to a User When clicking the Email User button…

How to add a user email (Internal Admin)
Add a User’s email to their account so they can send and receive emails through SwiftCase! Adding an Email Note: Please do bear in mind that you can only add an email to a User’s account if you are an Internal Admin . Note: Please note that you will have to enable access to third party applications…

How To Create A Task
SwiftCase is a case management software. Our case management system allows your Team to work together, as well as with your Clients, and track Tasks. Follow the steps below to find out how to create your first Task. Create your first task
The Task Log
Learn about the Task Log on SwiftCase, a way to track and account for every action performed by your team, clients and suppliers.