Updated 10/02/2021 What gets measured gets improved. – Peter Drucker If you are serious about growing your business, then you can’t throw your precious resources around without knowing their impact on your goals. When you spend money on advertising, you want to know what works and what doesn’t. If you use your resources on getting…
Updated 03/02/2021 Delight your clients It costs five times more to obtain a brand-new client as to retain a current one? Conquering client churn will secure your team stronger success, and with satisfied clients greater inclined to introduce your company to additional clients, it is win-win. Keep your customers in the picture with work status….
Updated 27/01/2021 Optimise Processes Get the right tasks, to the right people, at the right time. Sync specific jobs with people, who are both available and have the necessary skills. Improve your productivity, by improving your workflows. Cut any unneeded steps, and run processes simultaneously, to reduce the time taken to complete tasks. With workflow…
Updated 20/01/2021 Improving your workflow If you have read our first guide, ‘What is a workflow?’, then you should now know what it is and have your current workflow(s) documented. If not, please have a read of that first, and you will gain more from this guide. So, you should now have a series of…
Updated 13/01/2021 What does workflow mean? You have probably come across the term ‘workflow’ and wondered what it means, and how is it important to my business. A ‘workflow’ is very simply a set of steps that go together to carry out a specific task, or process, i.e. work. Do you have a workflow? Depending…
Updated 06/01/2021 Automating the processes, that make up your workflow, is a great way to boost productivity, facilitate growth and focus your energy on providing excellent services. Real-time Monitoring Keep a close eye on the work streams you need to monitor carefully with custom task listings, e.g. an important new client or staff under review….
Updated 30/12/2020 Keeping your tasks in a manageable, doable, prioritised and SLA-monitored list can help you to focus on the work you need to do, so, that you are your most productive. If you need accurate and well-designed Workflow Prioritisation, get in touch with us today.
Updated 23/12/2020 Automation and ‘robots’ are becoming high-profile subject matter across recent news stories and political commentary. Fear over automation leading to ‘robots’ taking over professional work, in the same way as the industrial and digital revolutions affected manual workers, is rife in the column inches of our news outlets. Are we headed for mass…
Updated 23/12/2020 Following on from last week’s blog on the subject, we look at five additional ways in which automation can improve your productivity. 6) Cut forms down to size When gathering data required there can be a mass of redundant information, which through training of staff can be omitted. However, this means only a…
Updated 16/12/2020 Creating a template When creating your own tasks using the workflow builder, one of the options available is to have emails automatically sent out when a task reached a specific status, however, this requires you to have created your own email template. To access your email templates click on admin in the left-hand…