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One method of achieving business growth is expanding your geographic reach. If your immediate market is saturated and new clients are thin on the ground, looking further afield might be the only option. Traditionally, this has meant opening new premises and the overheads that go along with that or trying to manage staff from afar,…

The Learning Process Over the course of the past three months, I have continued to study the basics of programming, developing skills essential to working in the IT industry. Gaining a solid foundation in languages such as HTML, SQL, and CSS3 allows me to contribute towards improving SwiftCase, as well as any other projects involving…

Drawing up a workflow to map out and organise your business processes may seem straightforward, but underestimating the level of accuracy and detail required could cause major problems after implementation. Carefully consider the following factors if you want to see positive productivity results and avoid headaches further down the line. It’s important to remember that…

At the start of 2017 small and medium-sized enterprises (SMEs) account for 99.9% of all UK businesses, contribute 51% of all private sector turnover and makeup 60% of all private sector employment in the UK. As such a vital part of the UK economy, it is important that they achieve their goals to grow and…

Whereas standard business process management concentrates on automating and improving pre-existing work activities, goal-oriented BPM takes a wider, more holistic perspective. It’s a philosophy that puts business goals at the centre, with processes being seen as a means to an end, rather than the main focus. A goal-oriented approach seeks to present a comprehensive, overall…

The success of any business hinges on making the right decisions at the right time. Judgements on products and services, working methods, hiring and corporate policy can determine whether a company thrives or fails, especially when the impact of these choices aggregates over time. Decisions can be made a by a centralised team of managers,…

Organisations often find themselves using disparate and contradictory methods to remind employees of upcoming obligations. While paper notes, diaries and calendars have increasingly given way to more sophisticated software equivalents, limitations remain. Most major email providers such as Gmail and Outlook incorporate a calendar function, and a plethora of reminder apps have entered the commercial…

The term “Intelligent BPM” raises an obvious question; what makes it “intelligent” in contrast to traditional BPM? The terminology may seem vague, but an attempt can be made to pin down a more exact definition. Companies are increasingly looking to optimise their business process management by combining analytic tools, real-time data collection and mobile UX…

Growing your business is one thing, but maintaining that growth over time is another matter. Identifying what led to your success in the first place and building on that, without running into cash-flow problems is a real challenge. In economic terms, a sustainable growth rate (SGR) is is the maximum growth rate in sales a…

Amazon’s new grocery store, Amazon Go, recently to the public in Seattle, the United States after five years in development and 14 months of testing by Amazon employees. Amazon Go isn’t just an ordinary grocery store, what sets it apart is that it doesn’t have any cashiers or checkout lines. Instead, Amazon automatically bills customers…