Add a User Email Account
Table of Contents
Email Accounts Overview
The Email Accounts Panel
Create or Edit an Email Account

Discover the status settings panel on SwiftCase workflow builder: control what your stakeholders initially see at each stage of a workflow.
SwiftCase provides default questions to use in your forms, such as First Name or Email, although you may need to create your custom questions for your forms. Creating custom Questions
The Customer Enquiry workflow logs and tracks any customer questions to ensure prompt responses from you and your Team Members. Using the Customer Enquiry Workflow Note: The first three steps need to be carried out by the Customer submitting the enquiry. Click format_list_numbered Tasks to navigate to the Dashboard, then click add Create New Task. Choose a Client and Client Staff, and click Create Task. Choose…
CRM for Modern Mortgage Brokers Do not waste any time chasing down client information. Our System will send your clients information requests, allowing them to fill out and upload their data and documents to a secure link, leaving the fact-finding to the client, not you. SwiftCase’s Mortgage System cuts out unnecessary meetings and speeds up…
Clients are the organisations your business deals with. You can add Client Contacts (client staff), who are the people who work for those organisations. With SwiftCase, you can access all your Client data and Client Contacts in one place. All your Clients and Client Contacts will be organised and streamlined on your SwiftCase system! Add your Clients to SwiftCase Note:…
SwiftCase’s AI Upgrade for Incoming Communications We’re constantly exploring how automation and AI can transform the way businesses operate. One of the most common pain points in any organisation is the daily flood of incoming emails. Traditionally, these are opened, read, and triaged by teams of receptionists or admin staff, who then forward them to…